Frequently Asked Questions (FAQ)

Our snails are raised in open fields with a natural cycle, feeding only on vegetation that we sow every spring. Since they are grown, they feed only on chard, cauliflower, alfalfa, sunflower, carrots.

°Are the snails already purged?

YES. Our snails are already purged and ready for cooking, after washing. In this regard, we refer you to the page with the exact procedure for preparing the snails

°What kind of snails are these?

Helix aspersa maxima snails, also known as Burgundy snails or garden snails, are a subspecies of Helix aspersa. These snails are widespread throughout the world and are known for their use in cooking, especially in French gastronomy.

°How many snails are there in 1 kg?

Approximately 1 kg of snails is made up of 80/100 pieces.

°How many snails should I buy for each person?

As a guide, the quantity of snails per person for a dinner is 500g each (but here it is always at the discretion of the "good eater").

°Is it possible to purchase all year round?

We will certainly never leave you without your beloved snails.

°How long does it take to ship?

Your order will be processed within the same day if the order is received before 3pm, otherwise it will be issued the following day, with arrival in your kitchen in 4/5 days maximum.

°What should I do once I get the snails?

Once the snails arrive, they must be opened from their packaging (bag or cardboard) and the cleaning and cooking phases can begin, which you can find summarised at the following link

°How do I preserve snails?

If you don't plan on eating the snails right away, you can store them for up to 60 days in a cool, dry place, away from sunlight and at a temperature between 1 and 4 degrees.

°Can I freeze snails?

Snails can be frozen ONLY AFTER BOILING, to then be defrosted and used when needed.

°How can I cook them?

We are constantly updating our recipe page at the following link

°How much does shipping cost?

Shipping to Italy costs 10 euros, for shipments to Europe the cost is 15 euros. From orders over 100 euros, shipping is free.

°How are snails shipped?

The snails are shipped with express shipping throughout the national and European territory. The timing is 48/72 hours for the peninsula, 4/5 days for European areas.

°How many days can snails travel?

Snails can travel up to 10 days without affecting their quality and freshness.

°Is it possible to pay on delivery?

Yes, you can pay on delivery by selecting CASH ON DELIVERY in the final stages of purchase. The cash on delivery service has an additional cost of 6 euros.

°Is it possible to pay by card?

YES. You can pay by credit card by selecting from the various payment options

°Is it possible to pay with PayPal?

YES. You can pay with PayPal by selecting from the various payment options

°Is it possible to pay by bank transfer?

YES. You can pay by bank transfer by selecting from the various payment options. You will be sent an email with the details to make the payment.

°Is it possible to contact you for information?

YES. We are always at your disposal for any clarification.

Tel +393277484992 mail:lumacavitale.com or via chat on the site